000 003680000a22001570004500
008 140223b1997 xxu||||| |||| 00| 0 eng d
020 _a8120312015
041 _aEng
080 _aXT N71
082 _aXT N71
100 _aHiltrop Jean M
700 _aUdall Sheila
245 _aEssence of negotiation
260 _aNew Delhi
_bPHI
_c1997
650 _aManagement
999 _c44897
_d44897