000 003890000a22001450004500
008 140223b1993 xxu||||| |||| 00| 0 eng d
020 _a8170490596
041 _aEng
080 _aXT:51.2z7 N3
082 _aXT:51.2z7 N3
100 _aRavi Shankar
_fed
245 _aService marketing: Indian experience Forw by P Chidambaram
260 _aDelhi
_bManas
_c1993
650 _aManagement
999 _c147888
_d147888